Effective Date: 25 October 2026 • Applicable Law: Protection of Personal Information Act, 4 of 2013 (POPIA, South Africa)
KK Essentials (PTY) LTD ("KK Essentials", "we", "us", or "our") is dedicated to safeguarding the privacy and personal data of our customers, clients and website visitors. This policy outlines how we collect, store, utilize, and protect your information in adherence with the Protection of Personal Information Act (POPIA).
1. Designated Information Officer
In terms of POPIA, the designated Information Officer responsible for compliance and data inquiries is:
- Entity: KK Essentials (PTY) LTD
- Information Officer: Sabelo Gumede
- Email Address: info@kkessentials.co.za
- Contact Number: 084 820 1187
- Physical Address: Mthwalume Ward 18, Sihlonyaneni Area, Port Shepstone, 4220, South Africa
2. What Information We Collect
When you submit an online quote request, contact us via WhatsApp, or correspond via telephone, we collect:
- Identifying Information: Full name, organisation or business title.
- Contact Details: Cellular telephone number, WhatsApp contact number, and email address.
- Service & Delivery Information: Delivery or property address, product requirements, order volumes, and job specifications for grass cutting.
We do not process special personal information (such as health, biometric, or political affiliations) nor do we store credit card or financial banking details on this static web server.
3. Purpose and Legal Basis for Processing
We collect and process your personal information strictly for legitimate commercial purposes:
- Preparing, issuing, and following up on commercial product quotations and service estimates.
- Fulfilling customer orders, arranging transport, and scheduling grounds maintenance teams.
- Direct transactional communication regarding stock availability, delivery timings, and invoices.
- Complying with South African statutory tax, accounting and company records regulations.
4. Information Sharing and Disclosure
KK Essentials (PTY) LTD respects customer confidentiality. We do not sell, rent, or trade your personal information to third parties. Data is accessible solely to authorized operational staff who require the information to process your orders and coordinate work.
5. Data Security Safeguards
We employ appropriate technical and operational security measures to safeguard against unauthorized access, loss, or destruction of personal records. Our website is delivered via SSL/TLS encryption (HTTPS), and form submissions are protected with server-side validation and honeypot anti-spam filters.
6. Your Rights Under POPIA
As a data subject in South Africa, you possess statutory rights including:
- The right to request confirmation of whether we hold personal information concerning you.
- The right to request access to and copies of your stored personal records.
- The right to request rectification, correction, or updating of inaccurate data.
- The right to request the deletion or destruction of your information where retention is no longer authorized.
- The right to lodge a formal complaint with the Information Regulator of South Africa (inforeg@justice.gov.za).
7. Contact for Privacy Inquiries
To exercise any of your data rights or make inquiries concerning this policy, please email our Information Officer at info@kkessentials.co.za with the subject line "POPIA Personal Information Request".